Tech-Tip: How to Avoid Website Viruses
Users may use a web page that informs them that they have a virus. It may even have the words ‘Internet Explorer’ displayed on the information box. If it does not display the word ‘Symantec’ as the header, it is not official.
The fake virus warning may say you need to install software. Even if you click yes, install, continue or click on the ‘x’ in the upper right corner, you will get a very nasty virus. Take the following steps to avoid the virus:
- CTRL ALT DELETE
- Select ‘Task Manager’
- Select the ‘Applications’ box
- Highlight the Internet Explorer line that refers to this installation
- Click ‘end task’
- When you open another Internet Explorer session, it will ask you to ‘Restore the last session’
- Choose ‘Go to homepage’
- Click ‘Tools’ from the menu bar in Internet Explorer. This will delete all of your saved passwords, temp files and browsing history from Internet Explorer, but not your favourites
- Click ‘Internet Options’
- On the General tab click ‘Delete’
- Ensure all boxes are selected
- Call Helpdesk to inspect your computer
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